The subject of this contract is Law No. 4077 on the Protection of Consumers and the Application Principles and Distance Agreements regarding the sale and delivery of the product(s) for which the sales price is specified, which the BUYER has ordered electronically from the SELLER’s https://www.aitacollection.com website. It is the determination of the rights and obligations of the parties by the provisions of the Regulation on Procedures.
BUYER, SELLER’s name, title, full address, telephone and other access information, basic qualities of the goods subject to sale, sales price including taxes, payment method, delivery conditions and costs, etc. All preliminary information about the goods subject to sale and the use of the right of “withdrawal” and how to use this right, the official authorities to which they can submit their complaints and objections, etc., clear, understandable and online. It accepts and declares that the SELLER has properly informed it, confirmed this preliminary information electronically and then ordered the goods by the provisions of this contract.
The preliminary information on the https://www.aitacollection.com site and the invoice issued/to be issued upon the order given by the BUYER are integral parts of this contract.
It is the BUYER’s responsibility to enter the type and type, quantity, brand/model, sales price, payment method, delivery person, delivery address, and invoice information of the product/products received/to be purchased electronically. It will be borne by the BUYER.
The person/institution to be invoiced and the person/institution making the contract must be the same. All information entered by the BUYER must be correct and complete. The BUYER accepts to fully cover the damages that may arise from the situations where this information is not correct or incomplete. Also, the BUYER accepts any responsibility that may arise from this situation.
The SELLER reserves the right to stop the order when it deems necessary when the information given by the BUYER does not correspond to reality. In cases where the SELLER detects a problem in the order, if the BUYER cannot reach the BUYER from the phone, e-mail and postal addresses given by the BUYER, it freezes the execution of the order for 7 working days. The BUYER is expected to contact the SELLER regarding the issue during this period. If no response is received from the BUYER within this period, the SELLER cancels the order so that both parties are not harmed.
The contract date is the date the BUYER places the order.
Circumstances that do not exist or are not foreseen at the date of signing of the contract, that develops beyond the control of the parties that, make it impossible for one or both of the parties to partially or completely fulfill their obligations and responsibilities assumed by the contract or to fulfill them on time, force majeure (natural disaster, war, terrorism, insurrection, changing legislation provisions, seizure or strike, lockout, significant malfunction in production and communication facilities, etc.). The party in the person of force majeure shall notify the other party immediately and in writing.
During the continuation of the force majeure, the parties will not be liable for any failure to fulfill their obligations. If this force majeure situation continues for 15 days, each party will have the right to terminate unilaterally.
4.1. The SELLER accepts and undertakes to fulfill the obligations imposed on it in the contract, except for force majeure, by the provisions of the Law on the Protection of Consumers No. 4077 and the Regulation on Distance Contracts.
4.2. People under 18 (eighteen) cannot shop at https://www.drdezz.com. The SELLER will assume that the date of birth specified by the BUYER or BUYER’s official in the contract is correct. However, the SELLER cannot be held responsible in any way because the BUYER writes the date of birth incorrectly.
4.3. The SELLER is not responsible for the promotion and price errors that may arise due to the system, design or illegal interventions on the website. Based on system errors, the BUYER cannot claim from the SELLER.
4.4. You can shop with a credit card (Visa, MasterCard, etc.) at https://www.drdezz.com. The processing time of orders is not when the order is placed but when the required collection is made from the credit card account. Payment methods such as cash on delivery or postal check, which are made without contacting customer service, are not accepted.
5.1. The BUYER accepts and undertakes to fulfill the obligations imposed on him in the contract, except for force majeure.
5.2. The BUYER accepts and undertakes that by placing an order, they are deemed to have accepted the employment contract terms and will make the payment by the payment method specified in the contract.
5.3. The BUYER, on the https://www.drdezz.com website, the name, title, full address, telephone and other access information of the SELLER, the basic characteristics of the goods subject to sale, the sales price including taxes, payment form, delivery conditions and costs etc. All preliminary information about the goods subject to sale and the use of the right of “withdrawal” and how to use this right, the official authorities to which they can submit their complaints and objections, etc. They accept and declare that they have clear, understandable and appropriate information about the internet environment and confirm this preliminary information in an electronic environment.
5.4. Under the previous article, the BUYER declares that he has read and is informed about the order/payment/use procedure information, which includes the product order and payment conditions, product usage instructions, precautions taken against possible situations and warnings, and gives the necessary confirmation in an electronic environment.
5.5. The BUYER agrees and undertakes not to damage the product and its packaging under any circumstances and to return the original invoice and delivery note at the time of return if he wishes to return the product he purchased.
5.6 The BUYER cannot transfer or assign its rights, obligations and debts arising from this contract to third parties and organizations without the SELLER’s written consent.
Order:
The TL amount of the products added to the shopping cart, including VAT (total installment amounts in installment transactions), is processed through the POS of the relevant bank card after approval by the BUYER. For this reason, an order confirmation e-mail is sent to the BUYER before the orders are shipped. No shipment can be made before the Order Confirmation e-mail is sent.
Any disruption in the process or problems that may arise regarding the credit card is notified to the BUYER by using one or more of the telephone/fax/e-mail ways specified in the contract.
If necessary, the BUYER may be asked to contact his Bank. The processing time of orders is not when the order is placed but when the required collection is made from the credit card account.
Suppose it is understood that the contractual goods cannot be supplied for an exceptionally justified reason, and a stock problem is encountered. In that case, if the BUYER is immediately informed and approved, other goods of equal quality and price may be sent to the BUYER, or in line with the BUYER’s desire and choice; a new product may be sent, it may be expected that the product will be in stock or the other obstacle preventing delivery will be removed, and the order may be canceled.
In cases where it is impossible to fulfill the obligation to deliver the goods subject to the contract, the BUYER has been informed of this situation, the total price paid, and, if any, any debt that puts him in debt. The contract is canceled by returning the document to him within 10 days. In such a case, the BUYER shall not claim any additional material and moral damages from the SELLER. The SELLER shall not be liable for any indirect damages related to the works performed in connection with this contract against the BUYER and 3rd parties.
Payment:
After the delivery of the product, if the relevant Bank or financial institution does not pay the product price to the SELLER due to the unfair or unlawful use of the BUYER’s credit card by unauthorized persons, not due to the Buyer’s fault, the BUYER is obliged to send the product delivered to him to the SELLER within 3 working days. In such cases, the transportation costs belong to the BUYER.
Suppose the BUYER prefers to pay by credit card. In that case, the BUYER accepts that he will confirm the relevant interest rates and default interest separately from his Bank and that the provisions on the interest and default interest will be applied within the scope of the “Credit Card Agreement” between the Bank and the BUYER, by the provisions of the legislation in force, declares and undertakes.
With the sending of the order confirmation e-mail, the product/products are given to the cargo company with which the SELLER has contracted.
Delivery:
The product/products will be delivered to the BUYER’s address by the SELLER’s agreed cargo. The delivery time is 3 working days after the order confirmation mail is sent and the contract is concluded. This period may be extended by 10 working days, provided that the BUYER is notified in writing or by a permanent data carrier.
The products are sent to the regions where the cargo companies do not deliver to the address by telephone notice. In regions where the Cargo Company delivers once a week, there may be a delay in the specified day in cases such as inaccuracies or deficiencies in the shipping information, some social events and natural disasters. The BUYER cannot impose any responsibility on the SELLER due to these sags. If the product is to be delivered to a person/organization other than the BUYER, the person/organization to be delivered shall accept the delivery.
The SELLER is not responsible for the extra shipping costs that may arise from the lack of delivery, inaccuracy in the shipping information and the BUYER’s absence. The product/products within the specified days are delivered to the BUYER. If not, delivery problems should be reported to the SELLER customer services immediately by using the address admin@aitacollection.com.
In the case of damaged packages, Damaged packages should not be received, and a report should be made to the Cargo Company official. Suppose the Cargo Company official thinks the package is not damaged. In that case, the BUYER has the right to open there, have the products delivered undamaged, and request that the situation be determined with a report. After the BUYER receives the package, it is accepted that the Cargo Company has fully fulfilled its duty. Suppose the package is not accepted, and a report is kept. In that case, the situation should be reported to the SELLER Customer Services as soon as possible, with a copy of the report remaining at the BUYER.
The BUYER has the right to withdraw from the contract within seven days of receiving the goods without giving any reason or paying any penalty. By the general communiqué of the tax procedure law numbered 385, the BUYER must fill in the return sections at the bottom of the 2 invoices belonging to the SELLER delivered with the goods completely and correctly, sign, send a copy to the SELLER together with the product, and keep the other copy in their possession. The Period starts from the day the goods are delivered to the BUYER. The return shipping cost of the returned product or products is borne by the BUYER.
Suppose the BUYER exercises its right of withdrawal. In that case, the SELLER shall return the total amount received within 7 days at the latest from the receipt of the invoice containing the withdrawal notification, the product, and any documents that put the BUYER under debt at no cost to the BUYER. The existence of a reason does not prevent the exercise of the right of withdrawal. However, if the decrease in value or the impossibility of return is due to the LICIN’s fault, the SELLER shall compensate the value of the goods or the decrease in value.
The general return period for any product purchased inadvertently is 7 days. Within this period, the return of products that have been opened, used, destroyed, etc., will not be accepted. Returns must be made with the original packaging. In cases where any opening, deterioration, breakage, destruction, tearing, use and other conditions are detected in the product, and its packaging inadvertently received. If the product cannot be returned as it was when it was delivered to the BUYER, the product will not be returned, and the price will not be refunded. The situation should be reported to the SELLER customer service for product return first. The information about sending the product as a return is transmitted to the BUYER by the SELLER. After this meeting, the product should be delivered to the SELLER, together with the invoice containing the information about the return, via the Cargo company that makes the delivery to the BUYER’s address.
If the returned product reaches the SELLER, it is accepted as a return if it meets the conditions specified in this contract, and the refund is made to the BUYER’s credit card/account. No refund will be made until the product is returned. The time of reflection of refunds made to the credit card to the credit card accounts is at the discretion of the relevant Bank.
Therefore, the BUYER cannot hold the SELLER responsible. In case of return of goods and services purchased with a card, the SELLER cannot pay the BUYER in cash under the contract it has made with the Bank. In case of a return transaction, the member workplace, the SELLER, will refund via the relevant software. Since the member workplace, the SELLER, is obliged to pay the relevant amount to the Bank or as a deduction, the BUYER cannot be paid in cash by the procedure detailed above. Refund to the credit card will be made by the Bank by the above procedure after the BUYER pays the amount to the Bank at once.
The products used by the instructions for use are guaranteed for 2 years against all kinds of manufacturing defects under the following conditions: The warranty responsibility of the SELLER is valid only for consumers covered by the law numbered 4077. For commercial works, the provisions of the Turkish Commercial Code shall apply.
The information communicated by the BUYER to the SELLER to make a payment with the information specified in this contract will not be shared with third parties by the SELLER. The SELLER will only be able to disclose this information within an administrative/legal obligation framework. If the SELLER holds the requested information within the scope of any judicial investigation with documented research capacity, it shall be submitted to the relevant authority.
Can provide.
Credit Card information is never stored; Credit Card information is only securely transmitted to the relevant banks during the collection process, used for provisioning, and is deleted from the system after provision.
The SELLER only uses the BUYER’s e-mail address, postal address and telephone address for standard product delivery and information procedures. In some periods, campaign information, information about new products, and promotional information may be sent to the BUYER after its approval.
In case of dispute arising from the implementation of this contract, the Consumer Arbitration Committees and the Consumer Courts in the BUYER’S or SELLER’s settlement are authorized up to the value announced by the Ministry of Industry and Trade in December every year.
If the order is fulfilled, the Buyer shall be deemed to have accepted all the terms of this contract.
Stay with us to get free and amazing offers and other cool things or our catalog, and please subscribe to us.
Atatürk Mahallesi, Ertugrul Gazi SK., Metropol C1 Blok, No 375, PK 34758, Ataşehir, İstanbul, Türkiye
